We recommend you to contact your carrier for further information.Īs always, thank you for using kakaoTalk. However, we cannot solve the problem immediately as it is difficult to figure out the network policy of the carriers.Īlthough using a VPN is known to normalize the use of service, we ask for your understanding that we cannot guarantee this. The issue has been reported to the Kakao developer and we are finding a solution to the problem. But I found no option to clear cache in KakaoTalk settings on my iPhone. We have confirmed that some users are having problem in sending/receiving messages when using a specific overseas telecommunication network. Hi ZephPhillips you can clear up space by going to your KakaoTalk settings and clearing the cache. That being said, since app connection is working fine via VPN service, I am wondering if this could be a network related issue? Is it possible to have Rogers network team looking into this issue in parallel? Seems like they are aware of this issue and looking for a solution from their end. I submitted a support case with KakaoTalk and below is the response I received. If this issue doesn't get resolved, I and many others have no choice but to switch carrier to Telus or Bell. Telus and Bell have no such issue with iPhone users who use Kakaotalk. This is a huge inconvenience for many users and only affects those using iPhone on Rogers/Fido network. However, even this VPN app fix doesn't let you send pics on cellular data. People have tried using a VPN app to fix this issue, which does let you receive messages/pics on cellular data. Apeach - KakaoTalk Theme android/iphone/ipad app may not be working for you due to some issues that your device may have. Once connected to a wifi network, it works normally but that's only when you are indoors on a stable wifi connection. Preview the arrived messages and if you dont see any issues you can confirm and add. We see notifications pop up, but the actual messages/pics don't load on cellular data. You can import LINE & Kakaotalk conversations to your Between chat. If KakaoTalk is not working, you may want to switch to a more reliable messenger, such as Pinngle. Nothing appears :( I checked in cellular data setting and i already turn it on. a Kakao Talk dial tone for the first time Not me just discovering Kakao. Only get the notifications but when i opened it. But you know I'm iPhone he's Samsung so anyways I should probably use Kakao. With a popular Korean messenger app, Kakaotalk, in combination with both iPhone and Rogers/Fido network, people cannot receive or send messages/pics on cellular data at all. My kakaotalk only works with wifi and i cant send any message while using cellular data. This is an ongoing issue with many people (mostly Koreans) who are using iPhones on Rogers/Fido network.
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